Questions we get
before every audit.
Russell SPC LLC is an independent QA, UX and AI auditing practice in Hobe Sound, Florida. This page covers what an audit actually produces, how findings are rated, what access we need, what it costs to find out, and how to start.
What does Russell SPC do?
Russell SPC LLC is an independent QA, UX and AI auditing practice. We test websites, products and AI systems and hand back severity-ranked findings, each with the steps to reproduce it and the evidence that proves it.
We still build websites and tools, and anything we build ships with its own audit report. The difference from most shops is that the testing is the product, not the thing that gets cut when the deadline moves.
What is the difference between a QA audit and a UX audit?
A QA audit asks whether the system does what it is supposed to do. A UX audit asks whether a real person can actually finish the task.
A checkout can pass every functional test and still lose people at step three because the error message is wrong or the button is below the fold. Those are different failures and they need different tests, which is why we sell them separately and often run them together.
What do I receive at the end of an audit?
A findings report. Every finding carries nine fields: the issue, its location, the steps to reproduce it, the expected behavior, the actual behavior, the business impact, a severity rating, a recommendation, and the evidence.
You also get a prioritized list you can hand straight to a developer, a written record of anything we could not test and why, and a call to walk through it. What you do not get is a score out of one hundred with nothing behind it.
How do you decide how severe a finding is?
Against published definitions, not by feel. Five levels: critical, high, medium, low and enhancement. The level depends on what the defect costs, how many people it reaches, and whether there is a way around it.
The definitions are on the methodology page so you can argue with a rating rather than just accept it. If you think we called something high that is really medium, that is a conversation worth having and we would rather have it in writing.
Do you fix the problems you find?
We can, but the audit and the remediation are separate pieces of work and you are free to hand the report to your own team or another vendor.
Keeping them separate is deliberate. An auditor who is paid per fix has a reason to find more problems. You should be able to trust the findings whether or not we ever touch the code.
What does an AI system audit test?
Testing an AI feature is not testing software, because the same input can give you a different answer twice. We build a test-case matrix for your system and probe accuracy, consistency across repeated runs, hallucination, instruction following, guardrails, prompt injection, context handling, source attribution, tool use, failure states and cost.
Every finding comes with the transcript that produced it. The most useful part for most teams is the failure-state testing: what your system does when it does not know the answer, which is the behavior customers actually see when it goes wrong.
Can you audit something you did not build?
Yes, and that is most of the work. Independence is easier when we have no attachment to the decisions being tested.
We audit sites and systems built by other agencies, by in-house teams, and by no-code tools. We do not need your original developer to be available, and we do not treat inherited code as an excuse.
What access do you need to run an audit?
For a public website, nothing. We test what any visitor can reach, and we respect your robots.txt.
For anything behind a login, for a UX audit of a real journey, or for an AI system, we need a test account with realistic permissions and, ideally, a non-production environment. We agree exactly what we will touch in the written scope before any testing starts, and we do not test anything that is not named in it.
Will you sign an NDA?
Yes. Send yours and we will sign it, or we will provide one.
Nothing from an engagement appears on this site without your written permission, and findings are never used as marketing material. When we publish proof, it is our own work unless a client has explicitly agreed otherwise.
What can I try for free?
The instant site check runs eleven checks against any URL in a couple of seconds: transport security, six response headers, and the document facts that decide whether a screen reader and a phone can use the page. Every result maps to a named OWASP Secure Headers control or WCAG 2.2 AA success criterion, and it tells you plainly what it could not test. No account, nothing stored.
Prompt Sweeper is also free: a Chrome extension that catches AI prompt residue in your copy before it ships.
How do I improve my AEO (Answer Engine Optimization) score?
Answer Engine Optimization is about getting engines like ChatGPT, Perplexity and Google Gemini to cite and recommend you. They reward pages that are clear, well-structured and quotable.
Publish direct answers to the exact questions customers ask, mark them up with FAQ and other schema.org structured data, keep your business facts consistent everywhere, and make sure your site is crawlable rather than hidden behind scripts or images.
AnswerWeave audits what those engines say about a business today and scores its AI visibility across five dimensions, so you know what to fix first.
Do you still build websites and tools?
Yes. Custom websites, web apps, internal tools and automation, plus AI adoption guidance and white-label engineering behind an agency brand.
Everything we hand over has been tested with the same process we would point at someone else’s work, and you get that audit report with the build. Hosting and domain registration are available to full-suite clients as a line item.
How does pricing work?
Work is scoped per project. We do not publish prices, because a number set before we have seen the system is a guess and a guess anchors the wrong conversation.
After a discovery call you get a written scope with the figure in it. That figure does not change unless the scope does, and no billable work starts until you have approved both.
What is your turnaround?
Audit reports and recommendations are delivered within 10 business days of the scope being agreed. Larger or multi-system engagements are staged, and the dates are in the scope before you commit.
The free instant site check returns in about two seconds.
Is Russell SPC a registered company?
Yes. Russell SPC LLC is a registered Florida limited liability company based in Hobe Sound, on the Treasure Coast, founded in 2026.
You work directly with the person doing the testing, not a marketplace, an account manager or a middleman.
Where are you located and who do you serve?
Hobe Sound, Florida, serving Jupiter, Tequesta and the wider Treasure Coast in person.
The clients are businesses with legal or procurement pressure on accessibility, teams shipping an AI feature to customers, agencies that need an independent QA bench behind their brand, and anyone who suspects their site is losing people but cannot say where.
Do you work with clients outside Florida?
Yes. All audit work is remote, so location is not a constraint and we work with teams across the United States and internationally when schedules line up.
The address on the map is where we are, not a limit on who we serve.
How do we get started?
Use the request an audit form. Four questions, about a minute, and no price is quoted from it.
We respond within 24 hours with any follow-up questions and, if it is a fit, a written scope. There is no cost and no commitment to have the first conversation. If an audit is not what you need, we will say so.